Main Office: 281-748-9542   East Houston 713-557-3407  spectrumohd@gmail.com

What your garage door opener is to your garage door system is like what an engine is to a car. If something is wrong with your engine, your car will not move or move correctly. Same goes for the garage door opener. If the opener does not work properly, the garage door will not work properly. So, we are going to go over 5 common garage door opener problems.

First, if your garage door is not working properly, you might want to check the door itself. It is easy to jump to conclusions that it is your opener, but in many cases, it is actually something else. With the door closed, pull the emergency release cord, and lift the door to see if it opens and closes smoothly. If not, that means the problem is not your opener, but something else like your tracks or springs.

Remote Control nor Wall Switch Will Open or Close the Door.

If the opener will not respond to the wall switch or the remote, the simplest answer is usually the case, which means the opener is not getting power. Check to see if the opener has been unplugged from its power source. Make sure the cord is plugged in all the way. If the cord is plugged in, you may want to check your circuit breaker or fuse. If none of those options have worked, it’s possible the garage door opener’s motor has burned out and isn’t operating at all. This means it would be time to replace the garage opener.

The Wall Switch Works But the Remote Doesn’t.

If the door operates with the hardwired wall switch but not the remote, it’s likely the battery needs replacing in the remote control or keypad. If that has not helped, check to see if the antenna on your garage door opener has been damaged or is not pointing down.

The Remote Works but the Wall Switch Doesn’t.

If the remote works but the wall switch doesn’t, you may have to replace the wall switch, or the wall switch wires. First, you have to determine which is the problem. Unscrew the switch from the wall and touch the two wires together. These are low voltage wires so they will not shock you. If the opener runs, you have a bad switch. Purchase the one recommended for your model and replace the switch. If the opener doesn’t run when you touch the wires at the opener, use a small wire and jump those same two wires at the opener terminal. If the opener runs, the wire that connects the opener to the switch is bad. You can replace it using 18- to 22-gauge wire.

Garage Door Won’t Close All the Way.

If the garage door goes down when you hold down the wall switch, your safety sensors are probably out of alignment or going bad. These are near the bottom of the door track on both sides. They are electronic eyes that require a clear line of view between them. The small light on each sensor should be lit up when nothing is between them. If there is no red light at all, that probably means they need to be replaced. If you do see a red light, that means they probably need to be realigned. Sometimes, vibrations from the door in the tracks can loosen the brackets holding the sensors, changing their alignment, and need to be realigned. Also, make sure there is nothing blocking the line of sight between the two sensors. Also, direct sunlight shining on the sensor eye can trick the sensor.

Garage Door Does Not Open Completely.

If the garage door opens, but not all the way, one of two things are probably the issue. Either damaged rollers can also cause the door to stop short of fully opening or the up-limit switch may need to be moved toward the motor unit. In most cases it will be the rollers, in which case the rusty roller needs to be lubricated, or damaged ones need to be replaced. The up-limit switch is a rarer occurrence. This switch is usually a simple touch-lever mounted on the end of the track near the motor unit, and if it is too far ​away, the motor will stop the door before it fully opens. The solution is to move the switch closer to the motor unit.

Spectrum Overhead Door LLC has been fixing garage door openers with award-winning service for over 14 years. Give us a call at 281-748-9542 or our East Houston office 713-557-3407 to get a free quote.

 

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