Are you looking for a professional Houston garage door repair company? In the Houston market, there are 100’s of choices out there, so it can be difficult to choose the right garage door company for you. Here are some tips for choosing the best garage door company in Houston.
Physical Location
A physical location allows you to gauge information like the size of the company, number of employees and the legitimacy of the business. Check google maps for images of the location. All too often you will find garage door companies listed out of places like self-storage units. When that happens, it’s hard to tell if they are a legitimate company.
Experience & Reputation
You want to find a garage door company that has the experience to get the job done right the first time and the reputation to back that up. Testimonials are a great way to gauge this. Testimonials are the most important tool to decide the credibility of a business. If the early consumers are satisfied with their services, you can find satisfactory testimonials online about a business. This gives peace of mind when contacting the garage door repair company of your choice.
Use Directories To Further Check Reputation
In order to ensure that you are dealing with a reliable and trustworthy service provider, it is also important to ensure that the business is listed in the top business directories such as Angie’s List, Home Advisor, the BBB of Houston, Best Pick Reports etc. Business listings give collaborative evidence to the legitimacy of a garage door service company.
Guage Experience By How Long They Have Been in Business
You always want to check how long the company has been in business and generally want to find one that is no less than 3 to 5 years old. This is for two reasons. The first is the younger the company, the more of a possibility it is not to have the full experience to do the repair in the most efficient way possible. Second, is you want to make sure the company you choose is going to be around long enough to service any warranties.
Check For Liability Insurance.
Having liability insurance is essential so that in the rare event that something does go wrong, the contractor is covered and will put things right at no expense to you.
Ask if You Can Get a Free Estimate.
Garage door companies that offer free estimates show that they want to help their potential customers instead of just worrying about their bottom dollar. In the end, garage door companies are services companies and need to show that choosing them makes sense. Free estimates are a great way to do just that.
Ask What Are Their Service Areas.
It is important to check whether that garage door repair company services your area. Depending on where you are located in conjuncture with where their location is, they may charge a premium if you are far from that location.
Check Garage Door Service Availablity.
It is important to understand the availability of your Houston garage door contractor. Houston is a city on the move and the company you choose needs to understand it is unsafe to leave a broken or damaged garage door unattended, especially in the unpredictable Houston, TX weather. Check on how soon the company can come out, whether they can come to do repairs on evening and weekends and if there are extra charges involved.
Ask if the Contractor is Paid Hourly or By Commission.
This is a tip not really discussed by many professionals and should be. Many garage door repair contractors are paid by commission by their company. This can lead to contractors trying to create unneeded upsales or even unethical practices in order to rush their job just to get to the next one and get more money. Though contractors paid by the hour may have gotten a bad rap in the past, it actually ensures that instead of trying to rush off to the next job, the garage door contractor will concentrate on getting your repair work done right.
PRO TIP: Make Sure Company Marked vehicles Are Well Stocked.
When your garage door repair contractor shows up to your home, it should be in a company-marked vehicle. If it is not, it is likely that the person fixing your garage door works for 2 or 3 different companies. It should be pretty easy to see the company vehicle carrying the tools, parts, and accessories required to fix the vast majority of problems, in one visit. You don’t have to inspect the truck, but if it looks like it just pulled out of a dirt road and have very little tools and equipment, it might be best to seek a different garage door company.
ABOUT SPECTRUM OVERHEAD DOOR LLC
Spectrum Overhead Door LLC can give you fast, affordable garage door repair service in Houston. We have been giving this award-winning service since 2006. Call us for a free quote at 281-748-9542 or 713-557-3407 if you are in the East side of Houston.
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