Here at Spectrum Overhead Door LLC, we strive to provide excellent services to each and every call. We go out of our way for our Houston garage door repair customers. We understand that, in many cases, when customers call us they are in need of help and not in the best of moods or situations. It is our job to put their mind at ease and provide them with quality service. Here is one such case in their own works (Per Angie’s List Review) We had removed an old wooden garage door and installed an insulated garage door with new hardware.
“These guys were great. I called before purchasing the deal, to ask a few questions, and they were extremely helpful, knowledgeable and friendly. They got me scheduled even before I made the purchase on Angie’s List (I called on a Friday and had me scheduled for the following Tuesday Morning). I purchased the deal shortly after talking with them. The morning of the install Mike (The Installer) called me to let me know he was going to be a little late, and left me his # in case I had any more questions or needed anything (called 2 hours before, as soon as he realized it) and was right on time of what he estimated (just 30 minutes later than was originally scheduled). The Installer was extremely friendly and professional, and very informative. I had to leave for work shortly after he arrived, but My wife said he was extremely friendly as well, and that he explained everything perfectly before leaving(I can confirm this because when she relayed to me what he told her, it all made sense). They put up new rails, nylon rollers, and the garage door, and it looks great. It is much quieter and makes a great seal now (The old garage door was warped and allowed for leaves and such to be blown underneath).
I will definitely use these guys again and would recommend them to all. Great Service, Quick Turn Around, Friendly, Knowledgeable personnel, and professional, quality, service I give these guys 2 thumbs up! “ – Mark Gehrke
For another customer, we replaced all moving parts on door…reconditioned the garage door. Her name is Mary Hill. This is her story (via Angie’s List Review)
“SUV was stuck in the garage and Michael lifted the door up so I can move it out the way. Michael replaced of two torsion springs, he replaced both of my cables that we cut so the garage can go down, he replaced of 10 rollers with nylon rollers, Lubricated all the parts & straightened out the bent parts on my track. He performed all this work in less than 2 hours, in the rain and showed me all the old parts he replaced afterwards. Michael was a LIFESAVER!! He did a GREAT JOB!!”
We strive to treat everyone that calls our business the way we would want to be treated if we called a service business. We strive to be fast, fair and friendly and really explain and show you what the issue is and what we did to fix the problem.
Please, we encourage you to look us up online. We have plenty of reviews and customer stories just like this one all over the internet. When your garage door repair in the Houston area, give us a call at 281-748-9542. Most days you will speak with Michael ( same one featured above) who is now our office manager and dispatcher. When you describe the problem to Michael, in most case he or our other experts can diagnose the issue and give you a quick quote. Give us a try, and like the people in this post, you won’t be disappointed.